Customer Service

Online Ordering (w/ Gift Cards)

If you have a Gift Card, you can apply it to your order for full payment or partial payment using these methods:

1: At checkout, you have to choose between Financial Aid, Gift Cards, or credit card.
Enter in the Gift Card number found on the back of your card.
Gift Card numbers start with "GC900XXXXX"
2: If your order is more than your gift card, select Payment Method again, and select Credit card and enter in the balance due.

Placing an Order (w/Credit Card or Financial Aid)

You will need your student ID, class code and section. (Example: ACC-101-001)
To pay with your Financial Aid, at Checkout, select Financial Aid and enter in your 7 digit student ID.
Your Student ID number is found under "Self Service", then click on the "Hamburger Icon" (3 horizontal Lines)
Click on "User Options", then "User Profile"
Your student ID number is shown under your name.

NOTE:If your credit card is declined or if you don't have enough financial aid to cover your order, we will notify you and then the books will be re-shelved. You will have to re-order.

General merchandise may be ordered by anyone online and shipped anywhere in the continental US.

Please call or email us at bookstore@mchenry.edu for more information if needed.

Shipping Policies

You may select free in store pick-up or shipping via UPS Ground. $20 for the first item, $0.99 each additional item.

To change to UPS shipping on a order already for pickup?
Click here to add shipping! Shipping

The MCC Bookstore assumes no responsibility for incorrect address, payment or account information.
Please also make sure that your address information is correct with the college.
All financial aid sales will automatically be sent to the address that is on file with the college.
You will receive order, shipment/pick-up confirmations via the email provided.
If you have any questions about your web order please email us at bookstore@mchenry.edu

Contact Support

Contact us anytime with questions or concerns via email at: bookstore@mchenry.edu. You can also contact our customer service department at: (815)455-8747